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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Craig Sparks

September 13, 2024

3  out of  5
rating by Craig Sparks
"Took the time to go over coverage and helped me make a few adjustments that saved us money. I still recommend a different company for roadside though, as their roadside service has issues that causes many tow companies to not accept it, along with inept support while in a roadside assistance instance. After using it 3 times within 2 years they dropped our coverage of it."
We responded:
"We apologize for your tow experience you had with State Farm's towing vender. I'll gladly take a look at your account and review in more detail. Our office can be reached at 517-789-6030. Look forward to hearing from you. "
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Apex Landscaping&lawnmaintenance

September 6, 2024

5  out of  5
rating by Apex Landscaping&lawnmaintenance
"Great to work with, wouldn’t use anyone else, 10/10 would recommend Evan"
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Paul Lacinski

August 30, 2024

5  out of  5
rating by Paul Lacinski
"Evan Spooner and his team have always treated us like family. Highly recommend Evan Spooner for you insurance needs."
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andrew rudd

August 30, 2024

5  out of  5
rating by andrew rudd
"Sydney has been great to work with. Very responsive and easy to communicate with. Looking forward to working with her and this office!"
We responded:
"Thank you very much Mr. Rudd! We appreciate your message and Sydney is the best at what she does and we’re lucky to have her!"
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kasey trammell

August 29, 2024

5  out of  5
rating by kasey trammell
"Sydney is the best! She’s always so kind and helpful. She can answer all of your questions and help you get the best prices! Definitely the best agent i’ve ever dealt with!"
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Richard Laughlin

August 28, 2024

5  out of  5
rating by Richard Laughlin
"Chris did a great job!"
We responded:
"Thank you Richard for the review! Chris is a great asset to our agency and we’re lucky to have him! Jackson Counties best!"
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Jyll Glover

August 27, 2024

5  out of  5
rating by Jyll Glover
"When I call in to make my payment, the phone is picked up fast, and the people are so pleasant to talk with."
We responded:
"Thank you Jyll! We appreciate the awesome review and look forward to helping g with insurance needs in the future!"
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Kevin Jenkins

August 26, 2024

5  out of  5
rating by Kevin Jenkins
"Sydney made switching to State Farm a breeze! When I needed to make a claim, Sydney answered all of my questions, on a Saturday morning. Had my vehicle ready for repair, as soon as I got back on Monday. Her invaluable assistance made for a stress free claim. Was very pleased that I had made the switch to State Farm"
We responded:
"Sydney is one of the best at auto, fire, life, and health insurance in Jackson county! Thanks for your kind comment Kevin we appreciate it!"
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HB

August 22, 2024

5  out of  5
rating by HB
"I’ve had nothing but a great experience with Sydney, she’s very helpful and even provides options and offers to make your insurance more affordable. Very pleased! It’s also a plus that when I call, they answer immediately."
We responded:
"Thanks for trusting our agency in the Jackson area HB!! Sydney is awesome at what she does and loves helping customers like you!"
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Robin Rosenberry

August 18, 2024

5  out of  5
rating by Robin Rosenberry
"Outstanding customer service, reliable and honest!!!"
We responded:
"We appreciate you and Kev! Thanks for your business and kind comment!"
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Ryan O'Reilly

August 18, 2024

5  out of  5
rating by Ryan O'Reilly
"Best agent you will get!"
We responded:
"Thank you. Homie we appreciate your kind words!"
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Nicole Bacon

August 16, 2024

5  out of  5
rating by Nicole Bacon
"Sydney was Awesome!!!! She was very Friendly and Helped sign me up quickly!!!!"
We responded:
"Sydney is our rockstar! The best in Jackson County! Thanks for awesome comment Nichole!"
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Ann Claes

August 14, 2024

5  out of  5
rating by Ann Claes
"I've been with State farm in Florida for many years and here in Michigan for the past 4 1/2 years every state they're always very pleasant and enjoy talking to them with any ❓ I have!! 😆 Sydney, Josh and Heather... 😊 Ty and we appreciate you guys. 🙂"
We responded:
"We greatly appreciate your kind words about our staff!! They truly are awesome!! "
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Livefor Carlyy

August 9, 2024

4  out of  5
rating by Livefor Carlyy
"Been with them for a few years now, the staff is always understanding and helpful and I have been helped plenty by Sydney. I’ve had my trial and error with unexpected rate changes(which is out of their control). Very loyal and they strive to make things work!"
We responded:
"Sydney is certainly awesome!! We appreciate your kind words about our agency. We enjoy working for you!"
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trisha taylor

August 7, 2024

5  out of  5
rating by trisha taylor
"What an amazing experience! I highly recommend them. Best deal by far and such a nice and helpful team! Sydney is so awesome too!"
We responded:
"Thank you very much for the kind comment Trisha! Sydney and our staff is top notch and love taking care of customers!"
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cliff arnett

August 7, 2024

5  out of  5
rating by cliff arnett
"I did all my quotes on the phone with Sydney and she was wonderful and explained everything and she was great to work with even doing everything on the phone"
We responded:
"Appreciate your comment Cliff!! Sydney is a rock star and she’s great at what she does!"
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Kristi Hoffer

July 24, 2024

5  out of  5
rating by Kristi Hoffer
"Evan Spooner State Farm has been wonderful to my family specifically Sydney! Sydney knows her stuff and is always willing to go the extra mile! She is extremely friendly and has a positive attitude! Make sure to ask for her!"
We responded:
"You rock Kristi! We appreciate your comments and always hope to help you in the future! Sydney is amazing!"
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Rachael Spees

July 16, 2024

5  out of  5
rating by Rachael Spees
"Sydney has been amazing to work with! She is always so friendly over the phone and answers all my questions without judgment. She explains things really well, especially when I ask for clarification on something I didn’t know or understand. It’s been great working with her!"
We responded:
"Thank you very much Rachael! Are team is filled with All Stars!!"
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Michelle P

July 2, 2024

5  out of  5
rating by Michelle P
"Sydney was great to work with & very patient. They saved me so much not only on my car insurance but also on both house insurance policies."
We responded:
"Glad we were able to help Michelle!! Sydney is a rock star and loves saving families money!!"
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Rocko Jr

June 17, 2024

5  out of  5
rating by Rocko Jr
"Very professional, and affordable. Was very happy with my insurance quote."
We responded:
"Appreciate you Rocko! Thanks for fine comment about our office!"
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Brent Shaughnessy

June 12, 2024

5  out of  5
rating by Brent Shaughnessy
"My agents are always kind and helpful"
We responded:
"Brent we appreciate you and your family! Thanks for the kind words about our agency!"
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Kyleigh Ratliff

June 6, 2024

5  out of  5
rating by Kyleigh Ratliff
"Love State Farm Everyone In This Office/Location Has Been Very Helpful &’ If I Ever Have Any Questions Someone Always Answer’s In A Timely Matter. Been With Them For Almost A Year &’ They Have Great Service :)."
We responded:
"You are too kind Kyleigh!! Thanks for the 5* and your nice words!"
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Bobby Whitus

May 20, 2024

5  out of  5
rating by Bobby Whitus
"Sydney is always so helpful!!"
We responded:
"Appreciate the comment Bobby!! Sydney knows what she’s doing! She rocks!"
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Andrew J Loos

April 12, 2024

5  out of  5
rating by Andrew J Loos
"This agency has been beyond helpful for me over the years! Sydney is a pleasure when it comes to providing assistance for all your insurance needs. Thank you!"
We responded:
"Thank you Andrew!! Sydney is rockstar and loves helping customers!"
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Lisa Gonzalez

March 28, 2024

5  out of  5
rating by Lisa Gonzalez
"Evan, Sydney and the rest of the team in this office are the best I have ever worked with. They pay attention to detail and are always quick to respond to any questions or needs I have. I highly recommend them. You won’t be disappointed!"
We responded:
"Thank you for the kind comment about our agency Lisa!! We appreciate you and your family and your trust with our agency! "