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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Shaw

Mark Shaw

March 24, 2025

5  out of  5
rating by Mark Shaw
"Josh was great to work with. He identified a major savings on our auto insurance, and this agency will soon be providing insurance for two (2) of my boys. Thanks much Josh!!"
We responded:
"Thank you very much for the kind review Mark! Josh is one of the best in the business and knows his stuff! If you have questions in the Jackson area Josh is the person you should ask. Thanks for your business Mark!"
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Ashley Gribble

March 21, 2025

5  out of  5
rating by Ashley Gribble
"Christopher, Josh and everyone at Evan Spooner State Farm really embody the good neighbor. They are friendly, knowledgeable, supportive when needed, and they make sure you get a great deal."
We responded:
"Thank you so much for the 5* review Ashley!! Chris is one of the best in the game and he loves helping all community members of Jackson! We appreciate your business!!"
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trenten mcdouall

March 13, 2025

5  out of  5
rating by trenten mcdouall
"Sydney Finch Is amazing was able to help with everything I needed in a timely matter and no hassle. I really appreciate this company you need anything they got you covered"
We responded:
"Appreciate that Trenten!! We pride ourselves on taking care of isomers like you! We greatly appreciate your business!!"
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Arie Suddeth

March 13, 2025

5  out of  5
rating by Arie Suddeth
"Christopher went above and beyond to ensure I received the best possible insurance policy."
We responded:
"We greatly appreciate your feedback and the 5* review Arie! Chris, along with the rest of my team prides themselves on taking care of all of our customers. We appreciate your business Arie!!"
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Jaeexxotic

March 11, 2025

5  out of  5
rating by Jaeexxotic
"Christopher was very informative about explaining and updating my coverage"
We responded:
"Thank you very much for the review Jaeexxotic!! Chris is very informative when explaining coverage’s and how they work. It definitely can be confusing but not with our agency and our team!"
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Dawn Bills

March 7, 2025

5  out of  5
rating by Dawn Bills
"One of the best branches to go to anytime I need help Josh is right there to help thank you!"
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Danielle Caywood

March 3, 2025

5  out of  5
rating by Danielle Caywood
"I have been with this agency close to or around 5 years and they have always went above and beyond for me! I usually always deal with Joshua Cwynar when I call and he is always happy to help and comes through for me quickly! Thank you all, for all that you do!"
We responded:
"Thank you so much Danielle for the 5* review!! Josh is great at taking care of customers and is one of the best in the business!! We greatly appreciate your loyalty and your business!"
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Devawndra Banta (Katt)

February 27, 2025

5  out of  5
rating by Devawndra Banta (Katt)
"I’ve gone through State Farm for the better part of the last five years. They have been there every time I’ve needed them. I know Jake is doing good work other places but Josh is doing amazing work here in Jackson thank you!!"
We responded:
"You rock Devawndra and our office greatly appreciates you and your business!! Thanks for the 5* review!"
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Rachael Reed

February 26, 2025

5  out of  5
rating by Rachael Reed
"They are very good about reminding me about payments, renewals, etc. the staff is very welcoming and warm. I wouldn't change my insurance company for anything. Thank you for all the help guys!"
We responded:
"Thank you so much for the review Rachael!! We take great pride in servicing our customers and making the process as simple as possible. Thanks for your loyalty Rachael!!"
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Desmond

February 20, 2025

5  out of  5
rating by Desmond
"Christopher was very experienced, friendly, and respectful while communicating the needed information. He exceeded my expectations and offered the best deals. 100% satisfied with service and would recommend to anyone searching for auto insurance."
We responded:
"Our office greatly appreciates the kind review Desmond!! That’s what Chris does! He loves to take care of people and loves to assist them on saving money! We greatly appreciate your business!"
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Debra Carpenter

February 20, 2025

5  out of  5
rating by Debra Carpenter
"They are the best, very polite, curtious, and ever so helpful. Thank you Christopher Dragan."
We responded:
"Thank you so much for the kind review Debra!! Chris very much enjoys working with people like you and loves to help the Jackson community with their insurance needs!! "
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Tashia Rudd

February 17, 2025

5  out of  5
rating by Tashia Rudd
"Christopher made everything so easy and went above and beyond to help me with my needs as well as explained everything to me and got me the best savings he could! I highly recommend anyone looking for home or auto insurance to give him a call, you won’t be disappointed."
We responded:
"Thank you for the review Tasha!! Chris does a great job for our us and he loves to help the Jackson community with their insurance needs! We appreciate your business!!"
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Michael Mason

February 6, 2025

5  out of  5
rating by Michael Mason
"Great agency to work with. Great cost savings, friendly staff, and quick responses to requests."
We responded:
"Greatly appreciated Michael!! It’s folks like you why we love what we do. Thanks for the review and we appreciate your business!"
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Brianna

February 6, 2025

5  out of  5
rating by Brianna
"Christopher is a Great State Farm Agent. He Got Me Full Coverage at 1/4 of what I’ve been Paying to Progressive for 3 Years Smh! So Relieved and Thankful To Him & State Farm!!! Recommending To Everyone!"
We responded:
"You rock Brianna and we really appreciate the 5* review!! Chris is our newest team member but it doesn’t seem like it!! One of best auto/fire/life agents in the Jackson area! Thanks for your business Brianna!"
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Jyll Glover

January 28, 2025

5  out of  5
rating by Jyll Glover
"When I call in to make my payment, the phone is picked up fast, and the people are so pleasant to talk with."
We responded:
"Thank you Jyll! We appreciate the awesome review and look forward to helping g with insurance needs in the future!"
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Jerry Fann

January 17, 2025

5  out of  5
rating by Jerry Fann
"They are very helpful an always been their when I needed help"
We responded:
"Greatly appreciate your review Jerry!! We try our best to take great care of our customers!! We appreciate your business Jerry!"
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Charity Kummer

January 15, 2025

5  out of  5
rating by Charity Kummer
"Very helpful, and a great customer service. Went above and beyond to help us save money. Thank you!"
We responded:
"Thank you very much for the review Charity!! Our team tries their best to take care of all of our customers! Thanks for choosing the Evan Spooner agency!!"
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TheeRealNye

January 9, 2025

5  out of  5
rating by TheeRealNye
"Awesome !! I love me some State Farm . My family and have been my family for a while . Anytime in need they are always around to help me out and help make my situation so much better . But there is one particular person that I trust and love like an uncle , his name is Christopher Dragan and he is at the Jackson , mi location . If you need some good insurance w good rates and honest individuals that will not turn your financial life upside down , Please I encourage you to call State Farm Jackson , mi location . You will not regret it one bit but under one circumstance, it has to be set up w Christopher Dragan . You will be happy you did ! Thanks State Farm"
We responded:
"Thank you Nyesha for the 5* review! Chris takes great pride in taking care of our customers in the Jackson community and loves educating our customers. True professional!!"
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Kimberly Cramer

January 9, 2025

5  out of  5
rating by Kimberly Cramer
"Had Christopher as my agent. He explained things well and was nice to be reached out to prior to switching from my other auto insurance. Highly recommend"
We responded:
"We greatly appreciate your 5* review Kimberly!! Chis is a great agent and he takes pride in helping the Jackson community with their insurance needs! "
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Jason Delisle

December 5, 2024

5  out of  5
rating by Jason Delisle
"Evans and Sidney have been outstanding with customer service and getting a multi vehicle policy taken care of and in a professional timely manner."
We responded:
"We greatly appreciate your 5* review Jason!! We are glad we are able to help you and your family with your insurance needs! Syd is one of the best in the industry and we love having her on our team!"
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Jenny Gardner

November 26, 2024

5  out of  5
rating by Jenny Gardner
"Sydney reached out to me weeks ago about a quote. I am very busy and so we shared a few emails and texts about the quote. Sydney was a pleasure to work with. She had no problems giving me the time i needed to make a decision and helped guide me into the insurance that i could afford. i really appreciate her taken her time to work with me. i tend to be a procrastinator so her giving me space and reaching out to let me know when ever was convenient was just enough for me to make the change. Sydney is very good at her job!"
We responded:
"Our agency greatly appreciates your review Jenny! Sydney is passionate about what she does and she loves to help guide people with her knowledge in the insurance industry. She’s the best in the business!"
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Dylan Sodt

November 26, 2024

5  out of  5
rating by Dylan Sodt
"Sydney was an absolute pleasure to work with and found me an insurance plan that was below my budget and beyond my expectations. I would highly recommended her to anyone looking for a better deal on their insurance coverage!"
We responded:
"We appreciate the 5* review Dylan!! Sydney is high class and loves helping our customers. She’s one of the best in county for educating people on Auto, Home, Life and Health insurance. We’re lucky to have her!"
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Shelley Haut

November 18, 2024

5  out of  5
rating by Shelley Haut
"Sydney was an excellent communicator and always answered any questions or concerns. Im very happy with how smooth everything went and how professional she is. Glad to be a new customer."
We responded:
"Shelly we greatly appreciate the review! Sydney has great passion for her work and loves to help people! She’s the best in the business and we’re lucky to have her! "
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Mallory

November 15, 2024

5  out of  5
rating by Mallory
"Sydney has gone above and beyond in helping us with our insurance needs! Highly recommend working with her!"
We responded:
"Sydney loves to help folks prepare for the future and save money!! She’s one of the great ones!! Thanks for trusting the Spooner Agency for your insurance and financial service needs!"
Profile photo of Jason Holmes

Jason Holmes

November 15, 2024

5  out of  5
rating by Jason Holmes
"Christopher Dragan has been great to work with! He explained everything, was low pressure, quick to answer my questions, and really made the usually dreaded process of changing insurance carriers a real breeze. He's a real asset to his agency. Well done Christopher and thank you so much for your hard work!"
We responded:
"We greatly appreciate the review Jason!! Chris takes great pride in our agency and he’s becoming one of the best agents in the Jackson area!! We are glad you trust your business with the Spooner Agency!!"